1. Booking and Payment
1.1. A booking deposit of 20% is required to secure the rental. The balance is due no later than the morning of the event date.
1.2. Payments can be made via Zelle searching for ShieldsEventRentals@gmail.com.
1.3. Failure to pay the balance by the due date may result in cancellation of the booking and forfeiture of the deposit.
2. Cancellation and Refunds
2.1. Cancellations must be made in writing.
2.2. If a cancellation is made more than 10 days before the event, the deposit will be refunded.
2.3. Cancellations made within 10 days of the event will result in forfeiture of the deposit.
3. Delivery and Access
3.1 The renter must make sure that the delivery site is ready to receive the items at the agreed delivery time.
3.2 There must be adequate space for parking the delivery vehicle (which may include a large truck and trailer) within walking distance of the event location.
3.3 The delivery site must have easy and clear access to the event location.
3.4 Any delays caused by the lack of readiness or access may result in additional fees.
3.5 Delivery and pick-up times provided on the invoice are estimates only and will be confirmed within one week of the drop-off date.
4. Use of Equipment
4.1. The rental period includes delivery and pick-up time. All rented items must be available for pick-up at the agreed-upon time. Any delay greater than 15 minutes will result in a fee of $15.00 per 15 minutes.
4.2. The renter is responsible for any damaged, lost, or stolen items during the rental period.
4.3. No permanent decorations, modifications, or alterations may be made to the rented items.
5. Conduct and Safety
5.1. The renter is responsible for the conduct of all attendees and for ensuring that the event complies with all local laws and regulations.
5.2. The renter must ensure the safe and appropriate use of all rented items.
6. Liability and Insurance
6.1. Shields Event Rentals, LLC is not responsible for any loss, damage, or injury to persons or property during the event.
6.2. The renter agrees to indemnify and hold harmless the rental company from any claims, damages, or expenses arising from the use of the rented items.
7. Equipment and Services
7.1. The rental includes items listed on the estimate provided.
7.2. Additional equipment and services may be available for an extra fee and must be arranged in advance.
7.3. The renter is responsible for the return of all rented items in good condition.
7.4 Excessively dirty or stained items will result in a 10% cleaning fee.
8. Force Majeure
8.1. Shields Event Rentals, LLC is not liable for failure to perform any obligation under this agreement due to events beyond its control, including but not limited to natural disasters, unusually heavy traffic, acts of terrorism, or government restrictions.
9. Amendments
9.1. Any amendments to this agreement must be made in writing and signed by both parties.